Welcome to the Tynycoed Surgery website
Patient Notice – Appointment system change
From 27th May 2024,
We are changing the way we book appointments.
Our GP's see over 2000 appointments a month and we need to prioritise those who need our most urgent care, but acknowledge the frustration that patients feel when we have no appointments available, and the need for patients to be able to pre-book an advanced appointment. We have therefore made the decision to change the way we allocate our appointments.
At 08.00am we will be taking urgent same day requests only by phone. These will be triaged by our care navigators in the practice. You may also be guided to alternative treatment options if more appropriate. You will not be able to request an appointment for a routine problem at 08.00am.
Any routine appointment requests will now be taken from 2pm. Routine appointments will usually be booked up to 2 weeks in advance to start with, these appointments will also be available via NHS APP. Be assured that if the GP’s need to speak to you more urgently after we get results, we will contact you to arrange a more timely appointment.
We thank you for your support as we make this transition.
- ⚠️ My Health Online Service Update
Following the identification of a technical issue, My Health Online is no longer available to patients at this GP Practice.
Please download the NHS Wales App, the new way to manage your health online.
For more information, to download the NHS Wales App and for help and support, visit: https://dhcw.nhs.wales/product-directory/our-digital-services/my-health-online/
Data Activity for January 2025
Save Our Surgeries
https://www.youtube.com/watch?v=Gzy-57RgQlw
We would greatly appreciate your understanding during this most difficult time and hope that you will show your support, helping us in our campaign to improve patient care and save our surgeries, by emailing your members of Senedd using this link: http://activism.bma.org.uk/page/152842/action/1?locale=en-GB
https://www.youtube.com/watch?v=Gzy-57RgQlw
We would greatly appreciate your understanding during this most difficult time and hope that you will show your support, helping us in our campaign to improve patient care and save our surgeries, by emailing your members of Senedd using this link: http://activism.bma.org.uk/page/152842/action/1?locale=en-GB
Please read and consider singing this. General practice is struggling and it affects us all.
Petition: Fair and Adequate Resourcing of General Practice in Wales
Petition: Fair and Adequate Resourcing of General Practice in Wales
- Please click on the picture below to submit an Econsult to the surgery between 8.00am and 9.00am or
- The practice only accepts a set number of e-consults per day and once the system has reached this number – the system will not be available until the next working day.
For the latest updates on the Coronavirus please click on the link below
https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/
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Reviews
If you have been asked by the GP to complete a review please click on the link below
Reviews - Tynycoed Surgery (webgp.com)
If you have been asked by the GP to complete a review please click on the link below
Reviews - Tynycoed Surgery (webgp.com)
Patient Notice
Please do not use the website feedback link to send clinical queries to the GP, the link is not monitored daily and your clinical query will not go to the GP.
Please do not use the website feedback link to send clinical queries to the GP, the link is not monitored daily and your clinical query will not go to the GP.